Beginner's Guide to Fix OBS Studio RTMP TLS Connection Errors


Are you trying to live stream using OBS Studio and seeing the error *"RTMP TLS Connection Failed"*? Don’t worry. This guide will help you fix it step-by-step, no matter which operating system you’re using.

What Does This Error Mean?

The error happens when OBS cannot establish a secure connection with the server you’re trying to stream to (e.g., Facebook). This is usually caused by outdated software, incorrect settings, or network problems.

Fixing the Problem on Windows

Follow these steps to fix the issue on a Windows PC:

  1. Update OBS Studio

    Make sure you’re using the latest version of OBS Studio. Here’s how:

    • Open your web browser and go to https://obsproject.com/.
    • Click the “Download” button and select the Windows version.
    • Install it by following the on-screen instructions.
  2. Allow OBS Through Windows Firewall

    Sometimes, Windows Firewall can block OBS. To fix this:

    • Press Windows + S and type "Firewall."
    • Click on Allow an app through Windows Firewall.
    • Find OBS Studio in the list. If it’s not there, click Add another app.
    • Ensure both "Private" and "Public" boxes are checked.
    • Click OK to save.
  3. Check Your Internet Connection

    Ensure you have a stable internet connection. If possible, connect using an Ethernet cable for better reliability.

  4. Verify Your RTMP URL and Stream Key

    When setting up a Facebook stream, make sure you’ve copied the correct server URL and stream key. For Facebook, the RTMP URL should look like this:

    rtmps://live-api-s.facebook.com:443/rtmp/

Fixing the Problem on macOS

If you’re using a Mac, here’s how you can fix the issue:

  1. Update OBS Studio

    Just like on Windows, download the latest version from https://obsproject.com/ and install it.

  2. Check Your Firewall

    Sometimes, macOS Firewall can block OBS. To fix this:

    • Go to System Preferences > Security & Privacy > Firewall.
    • Click the padlock icon in the bottom-left corner to unlock settings.
    • Click Firewall Options.
    • Add OBS Studio and ensure it’s set to "Allow incoming connections."
  3. Test Your Stream Key

    Ensure your stream key is correct by copying it again from the streaming platform (e.g., Facebook).

Fixing the Problem on Linux (Ubuntu, Manjaro, Arch)

Linux users can follow these steps:

  1. Update OBS Studio

    On Linux, make sure your OBS version is up-to-date. If you’re using Arch or Manjaro, run this command in the terminal:

    sudo pacman -Syu obs-studio

    On Ubuntu or Debian-based systems:

    sudo apt update && sudo apt install obs-studio
  2. Update OpenSSL

    OpenSSL handles secure connections. Update it with:

    sudo pacman -Syu openssl
  3. Test the Connection

    Use a terminal command to check if your server URL is accessible:

    curl -I rtmps://live-api-s.facebook.com:443/rtmp/

    If it fails, there might be a network issue.

Common Solutions for All Platforms

  • Check Your Internet Connection: If you’re on Wi-Fi, switch to Ethernet for a more stable connection.
  • Try Another Streaming Service: Test streaming to YouTube or Twitch to see if the problem is specific to Facebook.
  • Reinstall OBS: If nothing works, uninstall and reinstall OBS Studio to ensure you have a clean installation.

By following these steps, you should be able to fix the RTMP TLS connection error in OBS Studio. If the issue persists, consider contacting OBS support or visiting the OBS Community Forum for further help.


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